Overview 1st Energy is a fast-growing retailer in Australia that provides electricity, gas, solar solution, and internet to more than 100,000 Australians. To support its expansion plans and regulatory compliance obligations, the company has adopted Azure Synapse Analytics, a robust platform that offers limitless analytics services to combine big data analytics with enterprise data warehousing.
Problem The energy market in which 1st Energy operates is highly competitive and subject to significant flux in terms of supply and demand, as well as regulatory changes. The company recognized the importance of reliable data to support its operations and decision-making processes.
SolutionTo address its needs, 1st Energy implemented the Unbilled system, which provides accurate and auditable accrual data to the business. Working with SHENIT, 1st Energy designed the Unbilled solution and developed the working architecture and platform. The heart of 1st Energy's operations is its data warehouse, which acts as the single source of information for the company, its customers, and regulatory agencies. With Azure Synapse Analytics, the company has a robust foundation to continue developing new customer services, meeting regulatory requirements, and staying ahead of the competition in the energy market.
ResultsThe adoption of Azure Synapse Analytics has enabled 1st Energy to have accurate and up-to-date data that is essential for understanding its market position and customer needs, as well as providing regulators with clear and efficient operations of the sector. With the Enterprise Data Warehouse in place, 1st Energy is exploring how AI and machine learning can be more extensively deployed across the business to better predict demand, for example, by ingesting data from weather services.
ConclusionBy adopting Azure Synapse Analytics, 1st Energy has laid a robust foundation for its future growth, enabling the company to continue developing new customer services, meeting regulatory requirements, and staying ahead of the competition in the energy market. The availability of accurate, up-to-date data is essential for the company to understand its market position and customer needs, as well as to provide regulators with clear and efficient operations of the sector.